The eruption of the Covid-19 global pandemic accelerated change within the business travel sector at an unprecedented rate. Business travel has and will continue to adapt, improve, and ultimately evolve to deliver an even more flexible, customer-focused experience. Here you will find all the information you need to experience safer, smarter, and better business travel in 2021.
The latest Covid-19 travel restrictions report detailing, quarantine requirements, test requirements and entry restrictions. You can opt to subscribe to our weekly edition for regular updates.
Need a reliable Covid-19 test quickly? Whether by post, or via test-site, we've pulled together a list of Government recommended test providers that have our seal of approval.
View our unique suite of travel technology to help keep travellers and businesses safe.
Global GPS Tracking, Location Risk Alerts,Live Risk Reporting
Latest airline information, Local covid-19 restrictions, link to online check-in
Approve trips with full visibility of risk factors
Work closely with your Travel Management Company
Prepare to be paper-free
Use reputable ground transportation
New procedures on the plane journey
Country specific regulations
Accommodation that meets safety standards
Remember:Hands, face, space
Private Covid-19 testing
If you have any COVID-19 question that we haven’t covered, please contact our 24/7 customer service team who will be happy to help.
We’ve been taking care of business travel for three generations, in fact you could say first-class customer service is in our DNA.
Trust us to value yours. The savings will speak for themselves.
Our dedication to innovation will transform your business travel. Pioneering technology isn’t just on the horizon. It’s already here.
Our people are our biggest asset. With trained in-house experts in every aspect of corporate travel, we don't just respond to your needs - we anticipate them.
In the world of corporate travel management, we pride ourselves on providing a service that is quite simply in a class of its own.
This is Business First Partnership.
For over twenty years and through three generations of family, we’ve been taking care of business travel for clients who trust us to look after them time and time again.
There’s a good reason for this.
In our world of corporate travel management, we pride ourselves on providing a service that’s quite simply in a class of its own. In fact, you could say it’s in our DNA.
No voicemail, no call centres, no stress: nothing less than 24-hour, 7-day support. When it comes to your business, we're always at work.
Our integrated technology enhances the expertise of our team, ensuring you benefit from the best possible savings. Every time.
World-class travel management requires world-class people. A unique depth of skills and knowledge combined with on-going training, our team is quite simply second to none.
You may not have time to validate every fare, but we do. All quotes are benchmarked against online prices to ensure best value, always.
Choose the carrier that suits you best using our bespoke airline factsheets, provided with every long-haul quote.
A bespoke service, tailored to your personal travel needs and wishes – our advanced tools mean everything is fully customisable to you.
At Business First Partnership, we embrace technology as a vital tool for making your life easier.
So we've developed a suite of intuitive, easy-to-use apps and programmes to give you a 360-degree view of your trips.
Research tool accessing the latest airline schedules, journey times and aircraft types, with a handy clipboard function to email all the details. Travel planning at your fingertips.
Scanning fare inventory every 20 minutes for lower prices, we never miss a savings opportunity so you won’t either. Your budget is in the safest hands.
By continually interrogating airline seat maps, any seat released that matches your profile will be secured immediately. Seating is not just a number.
Improve policy compliance with increased visibility and approve trips in a single click via email or an online dashboard. Clear information and simple communication – we make it easy.
Creates easy-to-read itineraries, dynamic links to airline check-in pages and automatic uploads into your office calendar. Forget the print-outs and travel lighter.
Instant notifications on flight cancellations, delays, disrupted connection times and 24-hour check-in alerts. In the know and on the go.
All your travel plans in one app, syncing any itinerary changes, travel tips on your local destination and a calendar function to add key business information. We’re with you every step of the way.
By accessing world-class intelligence, monitoring live-risk maps and providing detailed security briefs, we minimise travel disruption. Eliminate the unexpected.
An intuitive dashboard, delivering real-time reporting and in-depth analysis in a matter of seconds. The smarter way to control your costs.
Fully customised online booking tool, aligned to your travel policy, delivering fast response times and end-to-end control of your trip. Your world in one place.
Senior PA at City-based Asset Management Company
Procurement Manager - Berkshire Based Pharmaceuticals
Director of Administration - US Law Firm
Senior PA to CEO – Re-insurance Brokers
Finance Director – Private Equities
Operations Manager - US Management Consultancy
Going the extra mile to ensure your
travel arrangements run like clockwork
Thank you for your enquiry. We will be in touch with you shortly.
If you have questions not answered in this policy, our Privacy Officer may be contacted directly at GDPR@bfp.travel.
We collect your personal information that you provide us directly to provide you with the products and services you have requested. In most cases, it consists of:
We may collect other information to assist you with your travel plans such as passport number, drivers' license or other government-issued identification number, date of birth, gender, airline, hotel or car rental frequent loyalty numbers, Known Traveller (Global Entry) numbers.
We collect other information, such as your IP address, search terms, and site pages you visit while on our site, whenever you visit our site, use our services, or view our online advertisements. The technologies we use for this automatic data collection may include cookies and log data.
Whenever you use a website, mobile application, or other internet service, certain information is created and retained by the website or application. This happens with our Site as well. We collect technical information when you use our Site, or information that has been made anonymous, such as:
Our servers automatically record information when you use our Site, such as your IP address, the type of browser you are using and its settings, the third-party website you visited immediately prior to accessing our Site, the operating system you are using, the domain name of your Internet service provider, the search terms you use on our Site, the specific Site pages you visit, type of product selected, the brand, order, and product identifications, and the duration of your visits.
A "cookie" is data that a website server stores on your computer. Cookies enable websites to recognize your computer and to "remember" your entries as you move from page to page, or even when you revisit the site from time to time using the same computer.
We may also collect information pertinent to the marketing of our products and services. This information may include marketing channels, User Market IDs (CenterPoint, TNMP, etc.), Site brands and product names, contract terms, financial information and other information.
We collect and analyse this information to measure the number of visitors to the different sections of our Site, to evaluate how visitors use our Site and to provide you with advertisements that are relevant and useful to you, unless you have told us not to. We also use the information we collect to understand customer needs and trends, to carry out targeted promotional activities, and to generally help us make our Site more useful to visitors.
We may use your Site data by itself or aggregate it with similar information we have obtained from others. We may share your Site data with our affiliates and other third parties to achieve these objectives. You may obtain a list of our affiliates and third parties with whom we share your Site data by contacting us at the address below.
We reserve the right to use Internet Protocol (IP) addresses to identify a visitor when we feel it is necessary to enforce compliance with our Site's Terms and Conditions, or to: (a) fulfil a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Site, or other users; or (d) in an emergency to protect the health and safety of our Site's users or the general public.
If you are a customer, an agent, an employee, or a job applicant, the personal information we hold, and use is necessary for the performance of the services contract or independent contractor or other agreement to which you are a party.
If you are a prospective customer, the personal information we collect, and use is necessary for our legitimate interest in providing you with information about the services we offer, and about which you have expressed an interest or that we believe will be of benefit to you. Where appropriate, we will obtain your consent at the time we communicate with you.
In some cases, our purpose for collecting the information is because you have expressly consented to our collection and use of your personal information.
We collect your personal information for a variety of reasons. You may provide the information to us directly, or through a tool or product provided by Business First Partnership Limited or another organization to your employer in the case of our business clients. We collect your personal information, such as name, address, email address, phone number, and credit card information in order to provide the services you have requested. Other examples of personal information that we collect include:
We use the personal information we have collected to allow us to evaluate your employment application, to provide the products and services you have chosen, or to manage and develop our business and operations, including:
If you send us an email with questions or comments, we may use your email address to respond to your questions or comments, and we may save your questions or comments for future reference. We may email you when:
Disclosures As Required By Law
We do not currently share your information that we collect for preference-based advertising purposes and we do not currently have any plans to do so through this Site.
We may share your personal information with one or several of our business partners to make initial determination of the services you may need, to process your employment application to otherwise facilitate our business operations. We also share your personal information as necessary with airlines, hotels and other providers for whose services you have requested our assistance. We may also share your information to protect and defend the rights and property of Business First Partnership Limited.
We may share your email contact information with our partners to assist with marketing our products and services. You may unsubscribe from receiving future commercial email communications from us by clicking the "unsubscribe" link included at the bottom of any marketing emails we send, or by emailing us as provided in the "Contact Us" section below. However, we reserve the right to send you transactional emails such as customer service communications in connection with the products you have purchased. For security reasons, we do not recommend that you send PII, such as passwords, social security numbers or bank account information, to us by email.
We do not sell or lease personal information or provide a list of our customers to third parties. However, as we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
Notwithstanding anything herein to the contrary, we reserve the right to disclose any information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfil a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, or our Site; or (d) in an emergency to protect the health and safety of our Site's users or the general public.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You may have additional rights concerning your personal information if you reside in the European Union. These can be found in the "European Union Privacy Notice" section of this document.
It is important that the personal information we hold about you is accurate and current. Business First Partnership Limited requires you to keep us informed of changes to your personal information. If your registration information changes, please send your request to us at the email address below. We take reasonable steps to verify your identity prior to honouring any such requests to help protect your privacy and security.
If you want to know what personal information Business First Partnership Limited holds about you or wish to change personal information that is inaccurate or out of date, or to withdraw your consent to our use of your personal information, please contact us at the email address below. It may not always be possible to completely remove or modify information in our databases, although we will make reasonable efforts to do so upon your request. We do not control how our partners retain, store and destroy data they have accessed in connection with assisting with providing our services. You should check their websites for more information on their practices.
Certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for preference-based advertising purposes ("DNT Notice"). Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Providing DNT Notice is often touted as a means to ensure that cookies, web beacons and similar technology are not used for preference-based advertising purposes - that is, to restrict the collection of information on your online activities for advertising purposes. Unfortunately, given how preference-based advertising works, DNT Notices may not effectively accomplish this goal. For this and a variety of other reasons, with respect to our Site, we do not take any particular action based on browser-based DNT Notices. However, we do not use third-party advertisers or engage in behavioural marketing data collection for resale. Rather, if you do not wish to participate in preference-based advertising activities, you should follow the simple opt-out process identified above.
If you are a resident of the State of California, you have certain rights under California law to request information concerning our data-sharing activities with third parties.
Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes. You may request the information in writing at the email address below. You may learn more about your rights under California's privacy laws by clicking here.
We take the security of your information very seriously. We have implemented industry-standard security measures to protect against the loss, misuse and alteration of the information under our control. To help ensure the confidentiality of your personal information, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Business First Partnership Limited will endeavour to safeguard personal information using methods that are appropriate to the sensitivity of the information. We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the personal information under our control. However, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personal information. In the unfortunate event that your information is compromised, we may notify you by email or postal mail to the last email address or postal address you have provided us in the most expedient time reasonable under the circumstances, or as otherwise required by applicable law. We may delay notification as necessary while we take measures to determine the scope of the breach and restore reasonable integrity to our system as well as for the legitimate needs of law enforcement. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
Our Site is not directed to children. We do not sell products or services for purchase by children. We will not knowingly collect personal information from children. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us, please contact us at the email address below. A parent or guardian of a child under the age of 13 may review and request deletion of such child's personally identifiable information as well as prohibit the use of that information.
This Policy does not apply to your use of unaffiliated websites to which our Site is linked. Business First Partnership Limited is not responsible for the privacy practices or the content on linked sites. We recommend that you carefully read the privacy policies of each site you visit.
Business First Partnership Limited is a U.K. corporate travel management company headquartered in Suites 3 & 4, Woodlands Court, Burnham Road, Beaconsfield, Buckinghamshire, HP9 2SF. Business First Partnership Limited is the controller of your personal data that we have collected.
Personal Data is a legal term that describes any information that identifies a particular person and has special meaning under European Union law.
For purposes of the EU's General Data Protection Regulation (GDPR) personal data is any information that can identify you, either directly or indirectly, such as a name, an identification number, your IP address, data about your location, or information about your physical, physiological, genetic, mental, economic, cultural or social identity.
We are providing you this notice because we have collected some of your personal data from you. We collect your data for a variety of reasons, depending on whether you are an employee, a customer, an agent, or a vendor.
If you are a customer, an employee, or a job applicant, the personal information we hold, and use is necessary for the performance of the services contract to which you are a party.
If you are a prospective customer, the personal information we collect, and use is necessary for our legitimate interest in providing you with information about the services we offer, and about which you have expressed an interest or that we believe will be of benefit to you.
In some cases, our legal basis for collecting your personal data is because you have expressly consented to our collection and use of your personal information.
If you are a customer, applicant for employment, vendor or agent, we will keep your personal data on an ongoing basis for so long as we have a legitimate interest to inform you of our services, or until our contractual relationship has terminated, as the case may be. We are required to retain certain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices.
You have important rights that you may exercise to protect your personal data. You may access those rights at any time by contacting us at GDPR@bfp.travel.
You have the following rights concerning your personal data that we hold and process that you can exercise at any time:
Please note: we will not be able to delete information that is required to maintain our business purpose or that is required to facilitate your contract with us. All the above requests will be forwarded on to other parties holding and processing your data where appropriate.
When information on your personal data is requested, you will need to send an email from the email address account associated with your personal data as stored on Business First Partnership Limited's systems.
For more information about your personal data rights, please visit the Information Commissioner Office for the United Kingdom here.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.
For certain types of personal data, we have asked for your consent to use the data for certain described purposes at the time you provided it. You may withdraw your consent at any time.
When you give us your consent, you are giving us permission to process your personal data specifically for the purpose identified in the consent request. Where we ask you for additional personal data, we will obtain your consent to our proposed use of that data where required, and always tell you why and how the information will be used.
You may withdraw consent at any time by sending an email to GDPR@bfp.travel.
We may pass your personal data on to third-party service providers contracted by Business First Partnership Limited to perform certain services for us, or to collaborate directly with you. For a complete and up-to-date list of the third parties we are currently using, please send an email to GDPR@bfp.travel.
Any third parties that we may share your data with are obliged to keep your details securely, and to use them only for the purposes and to complete the tasks identified within the Business First Partnership Limited/Contractor contract. When they no longer need your data to fulfil this service, they will dispose of the details in line with Business First Partnership Limited's procedures. If we wish to pass your personal data onto any additional third parties, we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
Business First Partnership Limited may transfer your personal information to other third parties, such as our third-party service providers. Your personal information may be transferred to, stored and processed in a country other than the one in which it was collected. This may include the United States. When we do so, we transfer the information in compliance with applicable data protection laws. In particular, we have implemented safeguards in the form of standard data protection clauses adopted by the European Commission. The safeguards ensure compliance with the data protection requirements of the GDPR, as well as your rights appropriate to the processing of your personal data. You can obtain a copy of the standard contractual clauses by contacting us at GDPR@bfp.travel.
Please refer to the "Safeguarding Personal Information" section above for information about our data security measures.
If you wish to raise a complaint on how we handle your personal data, you can contact our Privacy Officer at GDPR@bfp.travel.
If you are not satisfied with our response, you can complain to the Information Commissioner Office for the United Kingdom. Their Help Desk number is 0303 123 1113.
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
We use the following cookies and classify cookies in the following categories:
You can opt-out of each cookie category (except strictly necessary cookies) by clicking "cookie settings".
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set only in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.
Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.
Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.
Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorised parties.
Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.
Third-party cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Business First Partnership Limited currently uses the following cookies:
The _ga, _gat, and _gid are related to Google Analytics and Google Tag Manager. Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you. The forth one is a storing PHP session data from the website.
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
You can control and/or delete cookies as you wish - for details, click here. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.